Quality Service
We know that you and your staff rely on equipment to perform flawlessly. That is why we build quality into every step of our repair process. Based on the FDA’s Quality Systems Regulation (QSR) and current Good Manufacturing Practices (cGMP), our process ensures that your equipment will function properly.
We offer a full range of design, fabrication and machining services, and SIS technicians are among the most highly-skilled and experienced in the industry.
They are continually trained and retrained to ensure that they utilize the latest technology and resources available. Additionally, the majority of our technicians have over 10 years of experience in their chosen specialties, and are pioneers in improved repair techniques.
SIS maintains an extremely low non-repairable rate. We are so confident that all of our repairs and rebuilds will exceed your expectations, that we provide the most powerful warranty in the industry: one year against defects in material and workmanship.
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Warranty Repairs
SERVICE CATEGORIES
Instrumentation
Tray and instrument-level restoration for all general and specialty stainless and laparoscopic instrumentation.
Rigid Endoscopes
Complete repair and rebuild for all scope diameters and types, including specialty, robotic and CCD-equipped rigid endoscopes.
Semi-Rigid Endoscopes
Full restoration capabilities including image bundle replacement for all semi-rigid endoscopes, including ureteroscopes.
Flexible Endoscopes
Complete service, including major overhauls for all large and small diameter flexible endoscopes.
Video Systems
Comprehensive services for cameras, couplers, processors, light sources, fiber-optic cables, and other ancillary video equipment.
Power
Repair and rebuild services for power equipment including large bone, small bone, battery, electric and pneumatic.
Specialty Services
Repair and refurbishment of Yellofins and other leg stirrups. Ophthalmic equipment services, including phaco handpieces and diamond knives. Ultrasound equipment, including ultrasound transducers and TEE probes.
Comprehensive
SIS offers so much more than equipment repair services. Our customers benefit from a range of proprietary programs, geared toward increasing operational efficiency and patient safety, maximizing equipment up-time, and lowering costs.
ONSITE SERVICES
Benefits of Using Onsite Services from SIS
With our Instrument Care Units located throughout the country, our technicians make regularly scheduled visits to your facility, providing maintenance and repairs for handheld stainless surgical instruments.
- Save time. Instruments repaired onsite and returned immediately.
- Save money. Reduce shipping costs…we come to you!
- Increased convenience. We work with you to schedule our service visits at the best time for you.
- Increased patient safety. Keep your critical instruments functioning properly at all times.
Founded on integrity. Built on trust.