800-747-8044 Info@sis-usa.com
QUALITY.  VALUE.  INTEGRITY.
ABOUT US
The Story Behind Our Success
For almost 50 years, Surgical Instrument Service Company, Inc. (SIS) has been providing superior products and services to hospitals and healthcare facilities across the country. We pride ourselves on the personalized service we provide to each one of our customers.

Every action we take is aimed at making your job easier – from providing the widest range of equipment repair, to doing the job right the first time, every time. Through continuous innovation, process improvement and an unwavering desire to be the best – SIS brings you the greatest value in repair services.

“SIS is truly a SERVICE company. They continually go above and beyond to meet my needs and the needs of my busy Sterile Processing Department.”    – Daniel B., SPD Manager

OUR
HISTORY
YOUR
PARTNER

SIS is a surgical instrument and device repair company that was founded by a veteran and former OR Nurse in 1971. Our goal has always been to serve as a superior alternative to the manufacturer for instrument repair and maintenance.

Our primary objective is to help healthcare providers avoid expensive endoscope, device and general instrument replacement through service excellence, process improvement, and a transparent value proposition.

Why should you partner with SIS?

Cost to serve: Third-party cost-per-repair average 30 – 70% less, are sourced with the same components, and often include better-than-OEM warranty protection.

Brand neutrality: Third parties service multiple brands and categories.

Single service partner with a full offering:  Eliminate multiple service contracts, standardize to a prime service partner, track maintenance schedule, document source of damages.

Ability to service older generation models: Third parties exist to extend the useful life of your critical instruments and can repair multiple device generations.

No competing agendas: Third parties are in the repair business, with no motivation to classify an item as being ”beyond repair”.

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TEAMWORK
MAKES BETTER HEALTHCARE
PARTNERS.

THE SIS TEAM

PROUDLY SERVING AMERICA’S HEALTHCARE PROFESSIONALS FOR ALMOST 50 YEARS.

Call us today at  800-747-8044.  Our team is ready to help!

“Through their thorough assessment of our processes and procedures, respect for our desired outcomes and goals, and commitment to quality in the service they provide, SIS has proven themselves to be a valued partner. They have truly helped us write a great story.”
Tracy, CFO

QUALITY REPAIRS

POTS OF COFFEE

YEARS OF EXPERIENCE

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